How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

How long should my telephone message be?

Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.

5 Misconceptions About Voiceovers for Commercials That Cost You Money

5 Misconceptions About Voiceovers for Commercials That Cost You Money | Voices

2. The Script Determines the Voice, Not the Other Way Around

A common mistake is booking a voice actor first, then trying to make the text fit. A voice-over is like plastering a wall: if your text's foundation is uneven, you'll see the cracks straight through the finest coat of paint.

Write your script aloud and read it back with a stopwatch. A sentence that reads smoothly on paper might still feel clunky when spoken. Give the voice actor a script that flows naturally on its own.

3. Director's Tip: Give Your Message Room to Breathe

As a voice director, I often see the same mistake in the studio: clients try to cram too much information into a short spot. A voice actor can speak very quickly, but your listener can't process that information just as fast.

Keep these practical rules in mind for a clear spot:

Aim for an average of 2.5 to 3 words per second for a calm commercial.
Include deliberate pauses just before or after the brand name.
Cut unnecessary adjectives before you start the recording session.

When a voice is given space, the product makes an impact.

4. Understand How Commercial Voice-Over Rates Work

The cost of a commercial voice-over differs significantly from, for example, a corporate film or e-learning. For non-commercial work, you usually pay a rate per word or per project. For a commercial, it works differently.

You pay a fixed basic fee for the studio recording, plus a licence (a 'buy-out') for the usage. This licence depends on:

The medium (such as national radio, regional TV, or online channels).
The campaign duration (for example, three months or a full year).
The broadcast territory (Belgium only, or international).

By clearly defining where and how long you'll use the spot beforehand, you avoid unexpected costs later.

5. The Right Regional Nuance Determines the Response

A Flemish consumer can tell immediately when a voice isn't from their own region. Local recognition creates an instant connection. For a Belgian campaign, a voice like Sander's, who also presents on MNM, feels instantly familiar. For a specifically French-speaking Belgian market, you should choose a voice with a natural Walloon or Brussels accent.

Are you looking for an international appeal for an overseas market? Then a local native speaker works best. For example, our Italian voices like Giovanni and Paola record exclusively in their native language, which makes the spot credible for that specific audience.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.

5 Costly Misconceptions About Voice-Overs for Commercials

5 Costly Misconceptions About Voice Overs for Commercials

1. The Most Beautiful Voice Isn't Always the Best Salesperson

2. The Script Determines the Voice, Not the Other Way Around

3. Director's Tip: Give Your Message Room to Breathe

4. Understand How Commercial Voice-Over Rates Work

5. The Right Regional Nuance Determines the Response

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