How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

How long should my telephone message be?

Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.

Guide to Using a Podcast Voice-Over for Your Episodes

Guide to Using a Podcast Voice-Over for Your Episodes | Voices

Quick tip: Always listen to voice demos at the same volume as a listener would consume your podcast through earbuds.

Then, write your script for the ear

A text that reads smoothly on paper often stumbles when you speak it aloud. Spoken language requires short sentences, common phrases, and natural pauses.

When you create your podcast script, pay attention to these points:

Write out everything that needs to be read, including numbers and abbreviations.
Avoid sequences of words with many sibilant sounds.
Indicate emphasis by underlining words that require extra stress.
Add direction notes in parentheses, such as '(smile)' or '(short pause)'.

Quick tip: Read your script aloud at least twice against the clock before you send it to the voice actor.

Directing the recording and performance

When you brief the voice actor, provide context about your listening audience. Do not just tell them what to say, but also who the voice is speaking to: a single listener walking their dog or sitting in their car.

As a voice director, I always pay attention to the distance from the microphone. For a podcast, we intentionally have the voice actor speak closer to the microphone at a quiet, conversational volume. This enhances the proximity effect. Low tones become richer, and it feels as if the voice is right next to you, rather than on the other side of a large studio.

Quick tip: Always ask for two different intonations of the same intro. This way, you can choose what best fits the mood of that specific episode during editing.

Finally, clarify rights and ratesThe fee for a voice depends on your podcast's purpose. For an editorial or internal podcast, you usually pay a rate per word or per project. However, if your podcast includes paid advertisements or commercial brand mentions, the price consists of a base fee for the recording, supplemented by a buy-out for broadcast rights and the usage period.

Quick Tip: Ask for a custom quote in advance that clearly specifies usage for streaming services like Spotify and Apple Podcasts, so you avoid surprises later.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.