What if the recording's tone isn't quite right?

We discuss your desired tone of voice in detail before recording starts. If the recording doesn't meet your expectations for tone or pace, we'll quickly adjust it for you. We keep working until the result perfectly matches your project.

Can I listen to voice demos beforehand?

Yes, on our platform you can listen to various demos from all 93 of our voices. For example, Veerle has demos for telephony, voice-over, and commercials. With Veronique, you can listen to her voice-over work. This helps you get a good idea of the voice in advance. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Behind the Microphone: How a Voice Project Really Takes Shape

Behind the Microphone: How a Voice Project Really Takes Shape | Voices

How We Create Transparent Pricing

Many projects start with questions about the budget. We prefer clear agreements. No surprises later. For a commercial project, like an advertisement, the price includes a fixed base rate for recording. This is plus a buy-out fee. The buy-out covers usage rights. It depends on the medium and how long you use it. For non-commercial work, such as internal e-learning or a corporate film, we charge per word or per project. This means you will know the exact cost with every quote.

Checking Your Script Before Recording

A good recording depends on a good script. Once you approve, our voice director will thoroughly check your script. Our client Kevin noted this in his review. He mentioned we review the text ourselves and adjust it where needed. We look at sentence structure that might sound odd when spoken. We check for difficult accents and sentence timing. This extra check prevents the voice actor from getting stuck during the recording.

Our Director at Work in the Studio

During the recording session, we provide clear direction to the voice actor. Here is our director's tip for the best result. Avoid vague instructions like "make it more enthusiastic". Instead, describe a concrete situation. For example, say: "Read this as if you are giving a valuable tip to a colleague by the coffee machine." This gives the voice actor the correct attitude and intonation immediately. Whether we work with French-speaking Béatrice, Spanish-speaking Joel, or Italian Giovanni, this specific direction ensures a credible recording.

Final Touches and Delivery of Your Audio File

After the recording is complete, our work is not yet finished. The raw audio goes to our technician for post-production. Here, we remove distracting breaths and clicks. We ensure an even volume balance. The voice will be clear everywhere. Our client Bart shared in his review that he found our service very fast and our communication very pleasant. If you have any concerns after delivery, we will resolve them quickly and flexibly.

Your Project: A Step-by-Step Guide

We want to give you a clear picture of our process. Here is how your project progresses from the first contact:

You request a quote through our website.
We select the best voices and send you a clear proposal.
After your approval, we check the script for speakability.
The chosen voice actor records the text under our direction.
Our technician edits the audio. We then deliver the ready-to-use file.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.