How do I choose the right language version for my project?

It is essential to choose the native language of the target audience. A voice is exclusively associated with the region listed in the database. For a Flemish audience, you choose a voice with the Flemish language variant, while for a French-speaking Belgian audience, you opt for French (BE).

Can I watch or listen live during the recording?

Yes, for many of our recordings, it's possible to listen in digitally and give direct feedback to the voice actor and director. This ensures the tone perfectly matches your requirements immediately and saves time during post-production. Choosing the right tone isn't an exact science, but a matter of intuition and adjustment. Want to read more about the dynamics in the studio or curious about our experiences with various projects? Then be sure to read our blog or contact us for personalised advice. We're always happy to discuss your needs. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Behind the Microphone: Why a Perfect Voice is Sometimes the Wrong Choice

Behind the Microphone: Why a Perfect Voice is Sometimes the Wrong Choice | Voices

Why Too Much Sugar Spoils the Coffee

A voice is like a good cup of coffee: add too much sugar, and you no longer taste the coffee bean. Too much artificial cheerfulness or an overly dramatic tone works the same way. The listener immediately senses when a voice actor is playing a role instead of sharing a message.

In the studio, we therefore actively encourage naturalness. A voice actor like Gwenny, who speaks Dutch and lives in the Netherlands, is often chosen by healthcare-related companies because she sounds natural and trustworthy. She's not trying to sell anything; she's simply telling it. That's the nuance that makes the difference between irritation and engagement.

The Directorial Cue That Changes Everything

As a voice director, there's one tip that always elevates the recording to a higher level. We don't ask the voice actor to speak louder or more enthusiastically. We say: "Don't speak to a full hall or an invisible crowd. Imagine you're sitting at a kitchen table and telling this to one good friend."

This small shift in the speaker's psychology changes the entire dynamic. Breathing becomes calmer, pauses are more natural, and the emphasis shifts to the content. Our client Yves described his experience in a review as a pleasant first experience with lots of to-the-point feedback, where you're challenged but never uncomfortable. That's exactly how we get the best performance from our talents.

A Clear Breakdown of Our Fees

For those considering a recording, it's useful to know how the cost structure is put together. This way, we avoid surprises afterwards. We split the rates into three clear categories:

Commercial work: This involves a fixed basic rate for the studio recording, supplemented by a buy-out for the use of the voice.
Non-commercial work: For projects such as e-learning or an internal corporate film, we apply a rate per word or per project.
Custom quote: Because every project is unique, we always create a personalised proposal that aligns with your specific needs.

The Final File in Your Inbox

Once the recording session is over, the precise work of the technician begins. Breaths are manually adjusted, distracting clicks are filtered out, and the audio is given the correct dynamics. Our client Kristof gave us an excellent score of 5 out of 5 and praised the quick response and accurate delivery of the digital files. We guarantee that quality by only working with professional voice actors who know their craft inside out.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.