Kirsten Lemaire: Warme stem voor feestelijke voicemails

An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.

Why is a good IVR voice important?

An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:

• Reduced frustration: Clear instructions help callers reach the right department faster.
• Professional image: Instead of a robotic standard voice, you project authority and friendliness.
• Efficiency: Your team is only connected with relevant enquiries.

At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.

A voice-over project with a media buy-out: TV, radio, Spotify ads, YouTube pre-rolls or sponsored social media.

The rate consists of two parts: BSF (the recording) and the buy-out (the usage rights per medium and term). You will find both amounts listed separately in our quote.

A breathing exercise helps you regulate your heart rate and stress levels using a fixed rhythm or counting pattern. Breathing is the quickest way to calm your nervous system without needing any extra equipment.

A Flemish voice-over is a professional recording recorded in Belgian Dutch with a recognisable Flemish accent and intonation. Producers opt for Flemish when they want a familiar, local tone for the Belgian market or are seeking an authentic Belgian character in international productions.

Flemish differs from Dutch spoken in the Netherlands in terms of vowels, intonation and word choice. Belgian advertisers almost always use Flemish voices for local adverts; international clients book a Flemish voice-over for scenes featuring Belgian characters or a subtle European accent in English-language productions.

A specific date and time when a Voices workshop takes place in the Studio: Voice-acting Basics, Commercial, Audiobook or Podcast.

You can register per edition. Places are limited to ensure personal guidance.

IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.