How can I be sure the voice actor will strike the right tone?

We work exclusively with seasoned professionals who take direction effortlessly. You can also listen to genre-specific demos covering commercials, corporate narration or telephony. During pre-production, we align the desired tone and energy with you in detail.

What is the difference between a commercial rate and a per-word rate?

For marketing audio (such as radio or TV commercials), you pay a basic studio fee plus a buyout for broadcast rights. For internal projects, e-learning courses or staff videos that are not promoted publicly, we typically charge a flat rate per word or per project. Instead of focusing on physical location and searching for agencies nearby, look at quality, flexibility and proven experience. Want to know more about how we cast and direct the right voice for your project? Read our latest insights on the blog or contact us directly for an informal chat and a custom quote. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Looking for local voices? Why the best voice-over is not around the corner

Looking for local voices? Why the best voice-over is not around the corner | Voices

Myth: A local agency has a wider choice of native speakers

The reality: When searching for local voice agencies, you might hope to find a French or Spanish voice who happens to live nearby. In practice, the local pool is very limited. A professional online agency works with native speakers living and working in their home countries. That keeps their accent and phrasing authentic and contemporary.

Our roster covers native languages including:

Flemish (such as Christina from Belgium)
Dutch (such as Gwenny from the Netherlands)
Spanish (such as Marina or Gonzalo from Spain)
Italian (such as Silvia or Giuseppe from Italy)
Polish (such as Pawel from Poland)
Danish, German, English, English (US), French, French (BE) and Portuguese.

Living in their native language regions, our actors sound natural and current, avoiding the dated inflections common among expats who have lived abroad for decades.

Myth: Collaborating online compromises quality

The reality: Quality depends on voice talent selection and recording hardware, not the location of an office building. Every voice on our roster is a vetted professional with a proven track record. Our clients confirm this setup works seamlessly. Amusivent gave us a 5-star rating: "Super fast response, and immediately the exact result we wanted. Thanks to Johfrah, Amusivent has a fresh, professional voicemail!" Reviews from B-Close ("Top service! Quick, simple and high quality at a great price.") and Steine ("Great voices for our IVR system, highly recommended") prove that an online workflow delivers prompt results and polished audio.

Myth: Larger voice agencies are impersonal and expensive

The reality: People often assume a larger digital agency pays less attention to detail than a neighbourhood studio. The opposite is true. By streamlining administration and scheduling online, we have more time for tailored advice and focused voice direction. We listen to your goals and find the voice that truly fits your project. Whether you need a corporate narrator or an energetic commercial read, we guide you without inflated rates. We always provide a tailored quote upfront so your costs remain clear.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.