Why do you need an IVR menu?
Do you have a company with many departments? Many different topics and questions customers might ask? Then an IVR menu for your telephone exchange is the per...
24 Jul 2017
1 min read
Why do you need a call menu? If your company has many departments, or customers often have varied questions, a call menu for your phone system is ideal.
Short definitions that help you decide faster.
An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.
An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:
At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.
A temporary, rough recording — often recorded by the director, editor, or the client themselves — that serves as a timing reference for the final voice actor.
The scratch track is not final audio. It is used to finalise the animation or edit before the real voice-over arrives.
A pickup is a small re-recording of a specific part of your script, for example, because the text has changed or a name needs to be pronounced differently.
Thanks to your personal vault at Voices.be, arranging pickups is very simple:
This ensures your communication always stays up-to-date without having to start from scratch every time.
A specific date and time when a Voices workshop takes place in the Studio: Voice-acting Basics, Commercial, Audiobook or Podcast.
You can register per edition. Places are limited to ensure personal guidance.
A message stating that you are temporarily unavailable and when you will return, including an alternative contact channel.
Voice-overs for telephone menus, messages on hold, and voicemails. We charge per prompt (one short message) or per word, depending on the scope.
For larger telephony projects (multi-level IVR, multilingual, holiday and public holiday messages), we provide a package price.
“Request submitted and they review the text again, making some adjustments where necessary. If there's any detail the client finds a bit difficult in the produced audio, they resolve it very quickly and create a new audio on the same day. Highly recommended and very professional service now. Top! I was assisted and recorded by Johfrah.”

Kevin De Nil
A mix of widely read articles (28 days) and the same context, focused on depth and your next step.
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Listen to a selection of voice actors and find the right voice for your project.




“Voices.be is highly recommended for voice-overs in various languages. A professional company with pleasant communication, quick responses, and overall top-notch service. Look no further.”

Anastasia Van der Maas
“If you are looking for a reliable supplier, Voices.Be is definitely a recommendation! Our experience was top-notch - fast delivery, excellent quality, and it gives our company a professional appearance.”

Jelle Kerfs