How do I choose the right tone for my project?

The right tone depends on your target audience and channel. For an instructional video, a calm, clear tone works best. For a radio ad, it can often be more dynamic. Listen to our voices' demos beforehand to hear which style fits your brand.

What if a specific brand name is pronounced incorrectly in the recording?

For professional recordings, you provide a pronunciation guide beforehand, perhaps with a short audio recording of the difficult words. If something is still not quite correctly pronounced, we will resolve it quickly and correctly. Our voices deliver adjustments fast, so your project is not delayed.

Can I get a demo recording beforehand?

For larger projects, it is possible to request a short custom demo of a specific text. This lets you hear straight away if the chosen voice fits the overall picture of your video or presentation. Do you have a script ready and are you unsure about the right tone or approach? Get in touch with us for a down-to-earth chat about your project. We would love to help you find the perfect voice match. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Same script, different voice: voice-over myths debunked

Same script, different voice: voice-over myths debunked | Voices

If a voice actor does not understand the script or lacks the right pitch, the message completely misses the mark. It is all about timing, subtle pauses, and understanding the target audience. The 92 professional voices on our platform are selected because they know exactly how to carry a text, whether it is a Danish manual by Florian or a Spanish commercial by Marina.

Myth: Professional voiceover services always cost a fortune

The reality

The fear of unaffordable rates often leads companies to record something on their phone themselves. That is a shame, because the pricing structure in the industry is highly logical and transparent. You never just pay a random amount.

The costs are broken down as follows:

Commercial work: You pay a fixed basic fee for the recording session, plus a buy-out rate. The latter is a fee for the broadcast rights, based on the medium (such as radio, social media, or television) and the campaign's duration.
Non-commercial work: For internal videos, e-learning courses, or instructional videos, you usually pay a rate per word or per project. No expensive broadcast rights are involved here.
Tailored quotes: For any project, you can request a clear custom quote upfront, so you never face any surprises.

Myth: Any Dutch voice works perfectly for a Flemish audience

The reality

This is a classic misconception in the Belgian market. A voice from the Netherlands often sounds too direct or harsh to a Flemish listener, no matter how professional the speaker is. Conversely, a Flemish voice does not usually work optimally for a purely Dutch campaign.

If you want to persuade the Flemish consumer, you need a voice that understands the local nuances and the right accent. A voice like Sander, who perfectly senses what resonates in Flanders, brings familiarity and trust. It pays to choose a specific Flemish voice-over if your target audience is in Flanders.

Myth: You do not need direction if the voice is professional

The reality

Even the most experienced voice actor cannot read your mind. Without direction, there is a high chance the recording will not capture the right mood. A voice director acts as the client's ears and keeps the project on track.

Director's tip from a pro: Pay close attention to breaths during the recording. Many beginner editors cut out all breaths after recording to make the video faster. That is a mistake. A voice that never breathes sounds unnatural and unconsciously rushes the listener. Keep the breaths subtle. They give the script a human rhythm and help the message sink in better.

Myth: All recordings must happen in an expensive physical studio

The reality

The days when a voice actor had to sit in traffic for hours to get to a studio are mostly gone. Today, most professional voice actors have their own high-quality home studio with professional acoustics and premium microphones.

This leads to shorter turnaround times and lower setup costs. As a client, you can often listen in and direct live via an online connection. This is highly efficient, saves travel costs, and delivers the exact same professional audio quality.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.