How do I choose the right language for my video?

Always choose a native speaker of your target language. A Flemish voice sounds authentic in Belgium, while a Dutch voice actor like Kristel connects better with an audience in the Netherlands. This ensures genuine credibility with local viewers.

What is the difference between a commercial and non-commercial voice-over?

For commercial videos distributed via paid channels, such as TV or social media ads, you pay for usage rights (the buyout) alongside the recording fee. For non-commercial videos, such as internal training or presentations, you only pay for the recording itself, usually calculated per word or per project. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

The art of refinement: how the right voice brings your video to life

The art of refinement: how the right voice brings your video to life | Voices

Planing and sanding: studio direction

Once the voice actor steps behind the microphone, the fine handiwork begins. This is when the director and the voice shape the script together. After all, words on a page read very differently from how they sound out loud.

To keep the recording session running smoothly, we always follow a few set steps in the studio:

Clarify the pronunciation of specific brand names and technical terms in advance to avoid interruptions.
Determine the desired reading pace and natural pauses in the script.
Match the pitch to the mood of the visuals.

Here is an essential directing tip: pay attention to breathing and pauses. Inexperienced speakers often rush through a script, causing the message to lose its impact. By deliberately leaving pauses, the so-called white space in audio, you give listeners time to take in the information. We keep fine-tuning the emphasis and tempo until the read flows naturally.

Finishing touches across borders

Modern videos rarely stop at national borders. Often, a video needs delivering in multiple languages to reach an international audience. Our voices speak their native tongue, which is essential for your credibility. We work with native speakers in Danish, German, English, French, Italian, Dutch, Polish, Portuguese, Spanish, and Flemish, among others.

If you need a French version, for example, you can rely on Estelle, an experienced voice actor from France with over twenty years behind the mic. For a British feel, Mike, whose deep, authoritative voice features on the BBC World Service, is an excellent choice. Maintaining the right tone across different languages requires a sharp ear and careful supervision.

How the pricing structure works

When planning a project, transparent rates matter. We use a clear structure to avoid surprises later. Pricing is based on project type:

Commercial work (such as advertisements): this includes a fixed basic session fee for studio recording, plus a buyout. The buyout covers the usage rights for the voice, depending on the broadcast channels and campaign duration.
Non-commercial work (such as an internal corporate video or e-learning): here, we charge per word or per project, as these videos are usually aimed at an internal or limited audience without paid media spend.

From raw recording to finished audio

Once recording wraps up, editing begins. The sound engineer removes distracting breaths, mouth clicks, and background noise. The voice is then mixed so it sits cleanly above the background music without overpowering it. Clients such as Daniel and Bart value this quick, precise service from quote to delivery. It is the final coat of polish that ensures your finished video lasts for years and keeps its shine.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.