How do you select the voices in your roster?

We exclusively choose professional voice actors with proven experience and a high-quality personal recording studio. Currently, our roster contains 92 voices that meet these strict requirements.

What is the difference between a Belgian and a Dutch voice?

Although we share the same language, the intonation, pronunciation, and idiom are fundamentally different. For a Belgian audience, you should choose a specific Flemish voice over artist. For the Dutch market, use a voice from the Netherlands, such as Gwenny or Petra.

Can I give the voice actor direct instructions during the recording?

Yes, with many of our voices, you can listen in live and direct during the recording session via a connection. This ensures the emphasis is correct immediately and saves time during post-production. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Myths about voice-over agencies: why searching yourself is often more expensive

Myths about voice-over agencies: why searching yourself is often more expensive | Voices

Myth: A voice-over agency is an unnecessary middleman that inflates prices

What is true: With a professional agency, you pay not for a simple go-between. You pay for strict quality control and time savings. If you spend hours trawling the internet for voices, you quickly notice that quality varies greatly. A voice-over agency makes that selection for you in advance. We work exclusively with professional voice actors chosen by us. Our database contains exactly 92 active voices. This allows us to quickly suggest the right match.

Think of it like a restaurant menu. A menu with three hundred dishes only causes decision fatigue and often tastes the same everywhere. A good agency acts like a sommelier. They recommend one specific bottle that perfectly matches your dish. This saves you hours of searching and prevents you from being stuck with unusable audio later.

Myth: Every voice actor with a home studio delivers usable quality

What is true: Since affordable microphones became common, anyone with a spare attic room calls themselves a voice actor. But a good recording requires much more than a computer and a microphone. It's about perfect acoustics, the absence of ambient noise, and the technical finishing of the sound.

An experienced Flemish voice over artist delivers clear audio. There are no distracting breaths or reverberation. The voices in our roster have the right equipment and experience to provide immediately usable material. Consider Birgit, who for years provided off-screen announcing for channels like Canvas and Eén on Belgian television. Or Christina with her clear voice. They know exactly how to use a microphone.

Myth: Voice actor rates are opaque and arbitrary

What is true: There is a clear, logical structure behind the rates of professional voices. We make a strict distinction between two types of assignments in the industry to avoid discussions later:

Commercial work: For this, you pay a fixed basic rate for the studio recording, plus a buyout. This buyout is a fee for the use and rights of the recording. It depends on the medium (such as radio, television, or online) and the campaign duration.
Non-commercial work: For projects without a commercial character, like e-learning or an internal corporate film, rates are typically calculated per word or per project.

This way, you know exactly what to expect beforehand. Because every project is unique, we always work with a customised quote instead of fixed standard prices.

Myth: As a client, you constantly need to instruct the voice actor to get the desired result

What is true: Professional voice actors often only need a very short briefing to capture the right tone. As a voice director, I like to share this practical tip during recording sessions:

Director's tip: Ask the voice actor to read the text aloud first as if they are telling it to a good friend at the kitchen table. This immediately removes a forced reading tone from the voice. It ensures a natural, credible intonation.

A voice like Johfrah's, known for its warm and reliable sound, quickly grasps that nuance. We also hear this in feedback from clients like Piet and Nele. They specifically praise Johfrah's warm voice for its credibility and professionalism during their projects.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.