How do I know if a voice suits my brand?

The best way is to request a short demo or a trial recording with a small excerpt from your own script. This way, you will immediately hear if the voice's tone, pace, and overall impression match the rest of your production.

What is the difference between a voice over and a voice actor?

While the terms are often used interchangeably, a voice over typically focuses on clearly conveying information, such as in corporate videos or e-learning. A voice actor truly embodies a role and brings characters to life, for example, in animated films or creative commercials.

What should I pay attention to when submitting the script?

Provide a clear brief including the desired tone, pace, and correct pronunciation of difficult words or brand names. Also, indicate where any pauses should occur. The clearer your brief, the faster the result will be perfect. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Voice over: what to consider when choosing a voice

Voice over: what to consider when choosing a voice | Voices

Who is your target audience and what do you want to say?

Before you start listening to samples, it is important to clearly define who you are speaking to. A clear instructional video for a new app requires a very different approach than a trendy radio ad for a local summer festival.

Consider the emotion you want to convey. Do you want to sound professional and reliable, or perhaps a bit more relaxed, enthusiastic, and with a touch of humour? Write down a few keywords that describe the desired atmosphere. This will greatly help you in your targeted search for the right voice actor.

Age, gender, and vocal timbre

Should your voice actor sound like a young, dynamic twenty-something, or are you looking for the warm, experienced voice of someone in their sixties? The age of the voice does not always have to match the speaker's actual age, but the timbre must suit your brand's image.

High versus low voices: Low voices are often associated with calm, authority, and reliability. High voices, in contrast, often exude energy, freshness, and accessibility.
Male, female, or gender-neutral: Consider what best connects with your listeners' world. Sometimes a contrast can be very surprising and draw extra attention.

The power of the right accent and language

In Flanders, we are very sensitive to accents and pronunciations. Are you looking for a voice that speaks perfect Standard Dutch without recognisable regional influences? Or might a charming, subtle local touch enhance proximity and authenticity?

A voice that perfectly matches your target audience's region immediately creates a sense of recognition. However, always ensure the voice remains easily understandable for everyone, even if there is a slight accent. Good intelligibility is always the absolute priority.

Can the voice actor really act?

Delivering a good voice recording is much more than simply reading a text fluently. It is a true craft and a form of acting. The voice actor must be able to interpret the text and place the correct emphasis without sounding artificial or forced.

Ask yourself if the voice is flexible enough. Can the actor quickly switch from a professional tone to a more captivating, narrative style based on your feedback? Professional voices often have various demos showcasing different styles, giving you a good immediate impression of their range.

The technical quality of the recording

Beyond the voice itself, recording quality is crucial. Nothing is as distracting as background noise, a reverberant room, or disruptive breathing sounds in your final audio. Fortunately, professional voices work from their own high-quality home studio or book a professional recording studio.

Also, enquire about delivery times and options for any correction rounds. If a small word in the text changes afterwards, it is helpful if the voice actor can quickly provide a new recording with the exact same microphone settings and sound quality.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.