How do I choose the right voice for my project?

Selecting the right voice depends on the target audience and the purpose of the video. For an instructional video, a calm, educational tone is suitable, while a commercial often calls for a dynamic or very warm vocal timbre. Listen to the available demos to hear which voice best suits your brand identity.

What is the difference between a commercial and a non-commercial recording?

A commercial recording is intended to promote a product or service via paid media channels, such as radio, television, or online advertisements. A buy-out license is required for this. Non-commercial recordings, such as internal company videos or e-learning, do not require a buy-out because they are not used for promotional purposes. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Voice work is custom work, not mass production

Voice work is custom work, not mass production | Voices

Myth: A beautiful voice is all you need

What is actually true

Having a beautiful voice is like having a magnificent piece of oak lying in your workshop. Without the right technique, the right saw, and knowledge of the wood grain, you won't make a sturdy table out of it. A voice actor must be able to analyze a text, place the right emphasis, and adjust the pitch to the message. Bernard, one of our Belgian voices who speaks French, for example, uses his warm voice very deliberately to inspire confidence in the listener. This is not a matter of pure talent, but of weekly training, years of experience, and microphone technique. A trained voice knows exactly how to control breathing to prevent distracting background noise.

Myth: A voiceover agency is unaffordable for small projects

What is actually true

There is no need to fear unclear costs if the pricing structure is clearly explained. Just as a carpenter provides a clear quote based on materials and labor hours, we work with transparent rates:

Commercial work: You pay a fixed base rate for the studio recording, plus a buy-out for the usage rights. This buy-out depends on the medium where the recording is heard and the duration of the campaign. - Non-commercial work: For e-learning, internal company videos, or instructional films, we simply charge per word or per project.
Custom quote: Because every project is unique, we provide a clear price calculation in advance, ensuring there is never any discussion about hidden costs afterwards.

Myth: Any voice can record any language with the right accent

What is actually true

You can't turn spruce into teak. A voice actor must always record in their native language to come across as truly natural and believable. Our database contains 92 professional voices that work exclusively in their native language, spanning languages such as Danish, German, English, French, Italian, Spanish, and Flemish. For instance, Petra is the official Dutch voice for Google Netherlands, and Antonino speaks exclusively in his native Italian. A French-speaking Belgian voice like Bernard will perfectly convey the nuances of Belgian French, while a native German voice like Nadja strikes the right tone for the German market. This respect for the native language ensures that the listener does not doubt the sincerity of the message for a second.

Myth: You don't need direction for a professional voice

What is actually true

Even the best craftsman needs a blueprint to know what the intention is. As a voice director, I see every day how important the right instructions are during a recording session. A small nuance can make a world of difference to the final result.

Director's tip: Do not ask a voice actor to simply sound more enthusiastic, as that often leads to a forced, shouting tone. Instead, instruct them to speak with a smile on their face, or ask them to record the text as if the voice actor is explaining it to a good friend at the kitchen table. This immediately creates a natural warmth and credible persuasiveness.

Myth: Corrections afterwards always take a long time and cost a lot of money

What is actually true

When a furniture maker delivers a cabinet and it turns out a hinge is still sticking, it is fixed immediately. That is how it works with us too. Our clients, like Tine, confirm that a small adjustment in pronunciation is corrected quickly and flawlessly. Professional service means that we are only satisfied when the recording fully meets expectations. Thanks to direct lines of communication with our voice actors, we can implement corrections quickly, often within a very short timeframe.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.