How should you best provide the script to the voice actor?

Ensure you provide a final script where any difficult brand names, abbreviations, or foreign words are accompanied by a clear pronunciation guide or a short audio clip. This helps avoid re-records and ensures the session runs smoothly from the outset.

What if the tone isn’t quite right after all?

If you provide clear instructions beforehand regarding the tempo and atmosphere, the voice actor will deliver the desired tone. Should a minor error in emphasis or pronunciation have occurred, it will be swiftly corrected within the agreed scope. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

What Makes a Professional Voice Actor Indispensable for Your Audio?

What Makes a Professional Voice Actor Indispensable for Your Audio? | Voices

When selecting the right voice, it’s best to consider the following points:

The main goal of the text: Do you want to inform, relax, entertain, or prompt the listener to take action?
The target audience’s world: What age and background does your listener have, and what kind of spoken language suits them best?
The desired energy: Are you looking for a calm, trustworthy tone for an instructional video, or rather a fresh and engaging sound for a radio advert?

What’s the top director’s tip for a recording session?

As a voice director, I often see it happen: a client asks the voice actor for "a bit more enthusiasm". The result is often an exaggerated, overly cheerful tone that no longer feels authentic.

The best practical tip is not to give the voice actor an emotion to ‘perform’, but a concrete conversational partner to address. Don't say: "Sound happier." Instead, say: "Imagine you're explaining this at the kitchen table to a good friend who's never heard of it before." This instruction automatically shifts the speaker's demeanour. The emphasis falls in the right place, and the message gains natural persuasive power.

How is voice-over pricing structured?

The cost of hiring voice talent depends on the intended use of the audio. We make a clear distinction between two types of projects:

Non-commercial work: This includes e-learning, internal company presentations, or audiobooks. Here, the price is calculated based on the word count or the total length of the project.
Commercial work: For adverts on radio, television, or online, the price consists of a fixed basic rate for the recording session, supplemented by a licence fee (buy-out). This fee depends on the broadcaster/platform and the period during which the advert will be aired.

Because every project has specific requirements, we always provide clear, tailored proposals, so you know exactly what to expect upfront.

Why the voice actor's region is so important

Language is a matter of nuance and feeling. A Dutch voice actor, such as Bart or Youri, possesses a clear, refined tone that works perfectly for the Dutch market. However, for a Flemish campaign, this approach can sometimes miss the mark, as the inflections and overall linguistic atmosphere differ.

For a Flemish audience, it's best to choose a speaker with Flemish as their native language, such as Laura or Kirsten. This unconsciously makes the listener feel more engaged, which only strengthens their trust in the message.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.