Can I hear voice samples beforehand?

Yes, all 92 of our voices feature genre-specific demos, including commercial and telephony work. You can quickly confirm whether a voice fits your video's style.

What happens if a brand name or technical term is mispronounced?

During the briefing, you can provide phonetic guides or a quick audio reference for tricky terms. If an emphasis is slightly off in the final take, we fix it promptly with a free re-recording.

How do I pick the right language variant for my audience?

We work exclusively with native speakers. If you need a Flemish voice for a Belgian campaign, we cast a voice actor based in Belgium. If you need standard Dutch, we cast an actor from the Netherlands. This ensures an authentic delivery that resonates with local listeners. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Why a computer voice almost ruined your video

Why a computer voice almost ruined your video | Voices

When we step into the booth with a professional voice actor, we listen for the breathing space. That tiny, almost imperceptible pause before a crucial word, or the slight rise in pitch that reveals a genuine smile. That human quality persuades listeners and puts them at ease. A computer simply reads text; an experienced voice actor tells a story.

The director at the controls

In our studio, we see scripts come alive daily in the hands of a professional. Our experience shows that the strongest recordings come from focused, subtle direction during the session.

Here is a practical directing tip: ask the voice actor to deliver the first line in a whisper or with a broad smile, even for a highly technical or corporate topic. That initial warmth and relaxation subtly carries into the rest of the read. Our voice talent Ruben, whose warm and friendly tone fronts our own campaigns, knows exactly how to layer those nuances. That level of empathy and instinct cannot be programmed into an algorithm.

The steps behind a successful recording

To avoid flat, robotic productions, we follow a transparent and reliable process. Choosing the right voice is not guesswork; it is careful curation. Here is how we handle it behind the scenes:

Selection: We draw from a roster of 92 personally screened professional voice actors. Whether you need Mia's British English or Marina's Spanish, you always work with a native speaker.
Briefing: We establish the desired tone, pacing and target audience before recording begins.
Recording and direction: The actor records in a professional studio, where we supervise pronunciation, cadence and mood.
Post-production: Audio files are cleaned, edited and delivered ready for immediate use.

What does a professional voice actor cost?

Fear of unexpected fees sometimes pushes people towards automated shortcuts. Yet professional voice-over rates follow a very logical structure. For commercial work, like an advert, you pay a basic studio fee for the recording plus a buyout for usage rights. That buyout depends on the media channels and campaign run time. For non-commercial projects, like e-learning modules or internal staff videos, we simply charge per word or per project. You know the exact cost upfront, without hidden surprises.

Working alongside professionals

Our clients value this clear, personal way of working. Korneel praises our straightforward communication and curated roster of voices. Stéphanie notes our prompt service and proactive approach as a major benefit. Direct personal contact and professional follow-through make all the difference between a video that falls flat and one that leaves a lasting impression.

Ready to switch to a voice that truly connects? Feel free to contact johfrai for personal advice and a tailored proposal for your project.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.