How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

How long should my telephone message be?

Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.

Why a great voice alone won't sell your video

Why a great voice alone won't sell your video | Voices

Myth 1: Every beautiful voice is right for a voice-over

The truth is: A voice actor does much more than just read aloud. It's a craft that combines timing, breath control, and empathy. A voice that sounds great at the pub often freezes completely once the 'on air' light comes on in the studio. A real voice actor understands a script's subtext. They know exactly where to place emphasis to deliver your message credibly.

A beautiful voice without acting experience is like a perfectly tuned grand piano where the pianist only plays a single note. It sounds nice for a moment. But it quickly becomes boring, and the essence of the music is lost.

Myth 2: You need an expensive studio to record a voice

The truth is: Professional acoustics are essential. But you no longer need to rent a physical studio in central Brussels for this. Our 93 publicly available voices on the platform almost all work from their own high-quality home studios. This means fast delivery and lower costs for you. You don't compromise on sound quality. Voices like Veerle and Birgit from Belgium can quickly deliver their Flemish recordings directly to your editing suite.

Myth 3: Voice-over rates are unclear and arbitrary

The truth is: The price of a voice over follows a clear and logical structure. This means no surprises or discussions later. We make a clear distinction between two types of assignments:

Commercial work (such as radio spots, TV ads, or online advertisements): You pay a fixed basic fee for the recording. This includes a buy-out for usage and rights. This buy-out depends on the medium and the campaign's duration.
Non-commercial work (such as an internal corporate film or e-learning): Here, we charge per word or per project. There are no additional rights costs.

You can always request a free, no-obligation quote for an exact custom price.

Myth 4: A Flemish voice is perfect for the Dutch market

The truth is: This is one of the most common mistakes in the Low Countries. A Flemish audience quickly disengages with a Dutch voice. Conversely, a Flemish voice rarely sounds convincing north of the border. The cultural differences and language nuances are simply too significant. Our database is strictly organised by language, variant, and region to prevent this. For example, a voice like Ilari, with his Dutch language variant, is truly at home in the Netherlands market. Veerle, with her Flemish variant, is specifically used for the Belgian market. Always respect your target audience's local language variant.

Myth 5: Voice actor direction is purely instinctive

The truth is: Direction isn't about guesswork. It requires concrete, technical instructions and a good rapport between director and actor.

For example, never give a voice actor a vague instruction like 'sound more enthusiastic'. That almost always leads to an exaggerated, unnatural result. Instead, ask them to speak as if explaining the text to a good friend at the kitchen table. That immediately takes the pressure off their vocal cords. It creates a warm, believable tone.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.