How can I tell if a voice matches my brand?

Listen to the genre demos on our platform. Voices like Darren or Sean have dedicated reels for commercials and narrative reads, helping you hear how their vocal style matches your vision before booking.

What happens if a brand name is mispronounced?

Mistakes can happen, but a professional agency resolves them quickly. For example, our client PCB noted that an edit was corrected and re-delivered in no time. Clear pronunciation guides and audio references before recording prevent most retakes. [FAQ_BLOCK]

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Do you also record voice prompts for IVR and phone systems?

Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.

Why the exact same script misses the mark with the wrong voice

Why the exact same script misses the mark with the wrong voice | Voices

Myth 1: Any professional voice actor can read any type of script

The reality:

Just as you would not ask an opera singer to perform a rap verse, every voice actor has their natural sweet spot. Think of a voice as the sauce on a steak: the wrong flavour spoils the dish, no matter how good the cut of meat is. Some voices carry natural corporate authority, while others excel in a casual, conversational tone.

Across our roster of 93 professional voices, we see these strengths every day. Take Sen, whose warm, deep Flemish voice suits radio and commercials perfectly. Or Machteld, an experienced Dutch voice actor whose versatility makes her ideal for corporate films. The right fit depends on the purpose of your video, not just the technical skill of the speaker.

Myth 2: A great voice-over needs no direction or guidance

The reality:

Even top voice talents need direction to hit the precise tone you want. Without a clear brief, an actor has to guess, resulting in a generic, flat delivery.

Director's tip from the studio: Never direct using pitch or volume, such as "sound happier" or "read this more quietly". That only makes an actor self-conscious. Direct based on subtext and audience instead. Try saying: "Deliver this as if explaining it to a friend who has just missed their train." That gives the actor a relatable scenario to picture, producing a natural and believable performance.

Myth 3: Voice-over rates are arbitrary and confusing

The reality:

Pricing for professional recordings follows a logical, transparent framework. There is no guesswork involved. Costs depend on project category:

Commercial work (such as radio or TV advertising): This consists of a basic studio fee for the recording, plus a buyout. The buyout covers usage rights and varies according to the channels and campaign run time.
Non-commercial work (such as e-learning or internal corporate videos): Here we charge per word or per project, as there are no public broadcast rights involved.

To get an exact price tailored to your brief, simply request a custom quote.

Myth 4: A Dutch voice works just as well for a Flemish audience

The reality:

This is one of the most common pitfalls in cross-border campaigns. Although the language is shared, cultural nuances and vocal perceptions in Flanders and the Netherlands are completely distinct. A Dutch voice like Ilari sounds authoritative and polished to listeners in the Netherlands. To a Flemish ear, however, that same delivery can sound overly direct or assertive.

For the Flemish market, choose a native Flemish voice, like Annelies with her soft, reassuring delivery, or Brecht, whose tone inspires instant trust. Respect local language variants so your message connects naturally with your target audience.

Myth 5: Casting the right voice is a slow, tedious process

The reality:

With the right partner and an intuitive platform, finding the ideal voice takes very little time. Our clients consistently praise our prompt service and clear communication. Our client Matts noted that an actor like Johfrah delivered broadcast-ready audio within hours. It is all about direct communication and a curated roster where you can filter quickly by language and genre.

Frequently asked questions

Short and to the point. Click to see the answer.

How do I order a phone message?: Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.
How does ordering work?: Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.
What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Can I provide my own music?: Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.
How much does it cost to add music on hold?: Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How long should my telephone message be?: Keep it short and concise. A welcome message is ideally between 10 and 15 seconds. A phone menu should guide the caller to the correct department within 30 seconds. Think from the caller's perspective: they want to be helped as quickly as possible.