Can you help me choose the right medium or a buy-out?

Certainly. Medium refers to where the voice will be deployed (e.g., internal video, web, radio, TV, etc.). Buy-out defines the usage period and geographic regions. You can specify these details step-by-step in the price preview; if you're unsure, simply provide a brief description of the voice's intended purpose.

How do quotes work, what is a buyout, and how do I choose the right medium?

A quote is a bespoke, written price quotation. A buy-out refers to where and for how long you are permitted to use the voice (e.g., TV, radio, online). Select your medium in the calculator or quotation flow; this will ensure the price reflects your intended use.

I'm looking for the right voice for my video, explainer, or commercial. Where should I start?

Start by listening: choose a few demos that match your tone. Then I'll help you with usage, buy-out or a quote when your script is ready.

How does online learning work at Voices Academy?

You take 15 lessons with video, assignments, and practice materials at your own pace. You receive personal feedback on your submitted recordings. Start at /academy/ ; practical questions are answered on this FAQ or via Academy contact .

How do I register for a Studio workshop?

Choose your workshop at /studio/ , check dates and levels, and register online. After payment, you will receive practical information about the location, materials, and what to expect. Unsure about your level? Please contact us via Studio contact .

How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

Do I need my own home studio?

A quiet space and a basic microphone are enough to get started. In the course, you'll learn what you need for broadcast-quality at home. You can book professional recordings for clients later via Voices showcase ; rates are on /tarieven/ .

What is the difference between a demo recording and a workshop?

A voice demo is a short professional recording of your voice for your portfolio. A workshop is live coaching: feedback, technique, and practice with other participants. For casting with Voices, you book voice talent via the showcase; Studio helps you improve your own recording skills. See also home demo versus studio .

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

Do I receive feedback on my recordings?

Yes. You submit practice recordings and receive personal feedback from Johfrah Lefebvre on technique, pace, and interpretation. Want to practise live? Combine Academy with a Studio workshop .

Do's and Don'ts for a Call Centre

Hoe je boetes voorkomt en klanten tevreden houdt in de wachtrij.

Loop geen boetes op Wist je dat je klanten niet onbeperkt in de wacht mag laten staan? Zorg dat ze hun gegevens kunnen achterlaten en bel ze binnen 24 uur terug.

Maak het wachten aangenaam Gebruik een aangename stem om je troeven te beschrijven of het publiek te informeren. Neem afscheid van de 'klanten-wegjaag-club'.

>Snelle conclusie

Een heldere voicemail bespaart tijd en voorkomt gemiste leads.
Geef altijd een concrete terugbelbelofte of alternatief kanaal (mail, formulier).
Een professionele stem versterkt vertrouwen, ook buiten kantooruren.

>Basisregels voor elk script

Kort: maximaal 20-25 seconden per bericht.
Duidelijk: bedrijfsnaam, verwachting en volgende stap.
Menselijk: warme toon, geen jargon.

>Drie templates die bijna altijd werken

Kantooruren

Welkom bij [Bedrijfsnaam]. We kunnen nu even niet opnemen. Laat uw naam, nummer en korte vraag achter. We bellen u terug volgende werkdag.

Buiten kantooruren

Welkom bij [Bedrijfsnaam]. We zijn gesloten. Laat een bericht achter of mail naar [e-mailadres].

Keuzemenu

Sales: druk 1
Support: druk 2
Administratie: druk 3
Terugbelverzoek: druk 0

Alle scripts in één catalogus: Bekijk en beluister /telefonie/voorbeeldteksten/, kopieer, personaliseer en bestel direct.

:teksten-zakelijke-voicemail-korte-zakelijke-voicemail-in-het-nederlands-1]

Glossary

Terms used in this article

Short definitions that help you decide faster.

Flemish voice-over
A Flemish voice-over is a professional recording recorded in Belgian Dutch with a recognisable Flemish accent and intonation. Producers opt for Flemish when they want a familiar, local tone for the Belgian market or are seeking an authentic Belgian character in international productions.
Flemish differs from Dutch spoken in the Netherlands in terms of vowels, intonation and word choice. Belgian advertisers almost always use Flemish voices for local adverts; international clients book a Flemish voice-over for scenes featuring Belgian characters or a subtle European accent in English-language productions.
Scratch track (guide track)
A temporary, rough recording — often recorded by the director, editor, or the client themselves — that serves as a timing reference for the final voice actor.
The scratch track is not final audio. It is used to finalise the animation or edit before the real voice-over arrives.
Outside office hours
A message that plays when you do not answer outside of opening hours, with a next step for the caller.
Workshop edition
A specific date and time when a Voices workshop takes place in the Studio: Voice-acting Basics, Commercial, Audiobook or Podcast.
You can register per edition. Places are limited to ensure personal guidance.
Out of office
A message stating that you are temporarily unavailable and when you will return, including an alternative contact channel.
Phone menu
IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.