Johfrah Lefebvre: Your Radio Voice for Voicemail and IVR

A Flemish voice-over is a professional recording recorded in Belgian Dutch with a recognisable Flemish accent and intonation. Producers opt for Flemish when they want a familiar, local tone for the Belgian market or are seeking an authentic Belgian character in international productions.

Flemish differs from Dutch spoken in the Netherlands in terms of vowels, intonation and word choice. Belgian advertisers almost always use Flemish voices for local adverts; international clients book a Flemish voice-over for scenes featuring Belgian characters or a subtle European accent in English-language productions.

A pickup is a small re-recording of a specific part of your script, for example, because the text has changed or a name needs to be pronounced differently.

How does it work with us?

Thanks to your personal vault at Voices.be, arranging pickups is very simple:

• Consistency: We use the same voice actor and the same studio settings, so the new sentence blends seamlessly with the rest.
• Speed: You don't have to restart the entire project.
• Cost-saving: For a small text change or an error after the retake period, we normally charge a flat rate of €75. For larger changes, the voice actor decides on the rate.

This ensures your communication always stays up-to-date without having to start from scratch every time.

A specific date and time when a Voices workshop takes place in the Studio: Voice-acting Basics, Commercial, Audiobook or Podcast.

You can register per edition. Places are limited to ensure personal guidance.

IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.

Music while waiting. Technically, this must be suitable for telephone systems (quality/codec).

An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.

Why is a good IVR voice important?

An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:

• Reduced frustration: Clear instructions help callers reach the right department faster.
• Professional image: Instead of a robotic standard voice, you project authority and friendliness.
• Efficiency: Your team is only connected with relevant enquiries.

At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.