How Ticket Team replaced a jumble of different voices with one clear and calm voice timbre.
19 Apr 2022
1 min read
Ticket Team: Uniformity as a calling card
How Ticket Team replaced a clutter of different voices with one clear and calm vocal timbre.
Project
Service
Phone messagesTranscript· EN
Without Voices, our phone system was a mess. We wanted to get that resolved. In recent years, uh, various colleagues have recorded various messages, as they called them, so that started with a welcome to the ticket team, which was once recorded by my girlfriend. Then came the next colleague who wanted to say a bit more, and naturally with a slightly different voice and volume, so because of that I always had to turn up the volume when I called the office myself. Then, one time, there was a national outage, for which we also wanted a separate message. Well, to solve that mess on the phone system, yes, we simply wanted a consistent voice that would radiate calm, professionalism, and everything we as an organization also want to radiate. Definitely choose voices.nl. They have a beautiful range of voices, uh, something for everyone in different dialects, very nice for the Dutch market, clear Dutch voices. For the Flemings, clear Flemish voices. Uh, they are quick to respond and uh, they are competitively priced, which is also not entirely unimportant for us Dutch.
















