Welk audioformaat aanvaardt Microsoft Teams voor een auto attendant?

Teams aanvaardt voor een auto attendant en call queue doorgaans een WAV- of MP3-bestand binnen een groottelimiet (vaak rond 5 MB). Een veilige keuze is een 16-bit PCM WAV in mono (controleer altijd de actuele eisen in je eigen Teams-beheercentrum, want Microsoft kan deze aanpassen). Wij leveren je bestand binnen de limiet en in een aanvaard formaat.

Hoe upload ik de boodschap in Teams?

In het Teams-beheercentrum ga je naar je auto attendant of call queue en upload je het bestand bij de begroeting of wachtboodschap. We leveren een korte stap-voor-stap gids mee, zodat ook een beheerder zonder ervaring het kan plaatsen.

Lever je standaard in het juiste Teams-formaat?

Ja. Je hoeft niets te converteren of te verkleinen: we leveren upload-klaar aan binnen de groottelimiet en in een aanvaard formaat, op het juiste volume en zonder ruis.

Kan ik een meertalige auto attendant laten inspreken?

Zeker. We nemen elke taal op in dezelfde stem en stijl, zodat je begroeting consistent klinkt over al je talen en vestigingen heen.

Wat als ik mijn begroeting later wil aanpassen?

Updates zijn altijd mogelijk. Een nieuwe menukeuze, gewijzigde uren of een tijdelijke boodschap nemen we los opnieuw op, in dezelfde stem, en leveren we opnieuw in Teams-formaat aan.

Phone calls · for Microsoft Teams Phone

Record an auto-attendant or on-hold message for Microsoft Teams

No more hassle with audio files that Teams won’t accept. We provide your auto-attendant and call queue prompts ready to upload in the correct format.

Listen to the voices Request a bespoke quote

ervaring sinds: 2018
meertalig: NL · FR · EN · DE · ES en meer

Submitted in the correct Teams format, ready to upload

Trusted by brands and agencies

Microsoft Teams Phone works with an auto-attendant and call queues, but uploading your own message often proves tricky: the file is too large, the format is incorrect, or the greeting sounds flat because it’s been recorded using a synthetic voice. A professionally recorded prompt in the correct format solves this problem straight away and immediately gives your organisation a polished image.

We record your auto-attendant greeting, menu options and call queue messages with a professional voice artist and deliver them ready to upload to Teams. You’ll receive a file that meets the size limit and is at the correct volume, plus a short step-by-step guide on how to upload it to the Teams admin centre.

Why it’s important to use the right file in Microsoft Teams

Uploading without an error message

Teams rejects files that are too large or in the wrong format. We provide a file that is within the limit and in an accepted format, so that it uploads straight away.

A real voice rather than text-to-speech

The built-in text-to-speech sounds flat. A professional voice artist lends your auto-attendant warmth and authority, which is immediately noticeable to anyone calling your organisation.

Related multilingual greetings

For a multilingual auto-attendant, you should record each language using the same voice and style, so that your greeting sounds consistent across all your branches and languages.

How it works: from script to a working auto-attendant

Submit your text or choose an example
Send us your own text or use a sample script as a starting point. We’ll confirm which prompts you need: the auto-attendant greeting, the menu options and the messages for your call queues.
We record and deliver in Teams format
A professional voice actor will record your prompts. We’ll deliver them ready for upload, within the size limit and in a format accepted by Teams, at the correct volume and free from background noise.
Upload in the Teams admin centre
Using the guide provided, you can upload the file to your auto-attendant or call queue in the Teams admin centre. If your menu or opening hours change, we’ll re-record the prompt separately.

What you get

Files that are within the Teams size limit and in an accepted format, ready to be uploaded.
Studio recording by a professional voice actor, not text-to-speech.
A brief step-by-step guide to uploading files to the Teams admin centre.
Multilingual in Dutch, French and English, using the same voice and style.
Updates to a prompt are always possible.

Het juiste audioformaat voor Microsoft Teams

File type: WAV or MP3
Maximum size: Usually around 5 MB per file
WAV setting: 16-bit PCM
Channels: Mono (recommended)

Deze waarden zijn indicatief en kunnen per versie of instelling verschillen. Controleer ze in je eigen omgeving. Wij leveren standaard in het juiste formaat aan, zodat je niets hoeft te converteren.

Zo upload je het bestand in Microsoft Teams

Open the Teams admin centre
In the Teams admin centre, go to Voice and open your auto-attendant or call queue.
Upload the message
When setting up the greeting or on-hold message, select an audio file and upload the file we have provided. It is already within the limit and in the correct format.
Store and test
Save the settings and call your number once to check that the greeting sounds clear and is being forwarded correctly.

Voices for your Teams Greeting

Professional voices that instantly give your organisation a polished sound. Listen to the demo and book directly.

EmmaBritish EnglishEmma has a warm, pleasant British voice. You may recognize her as the voice of the announcements on London buses.

SeanBritish EnglishSean sounds natural and speaks to your callers with a clear, friendly voice.

JohfrahFlemishJohfrah sounds incredibly warm. A voice filled with confidence and credibility.

MarilynFrenchMarylin has a dynamic voice with a smile. She sounds youthful, multilingual, professional, and flexible.

AleksanderPolishAleksander sounds warm and professional. A voice of confidence and credibility.

SueGermanSue is a popular German professional voice actor and singer. She sounds fresh and recognizable.

Sample text for your Teams auto-attendant, ready to use

A complete sample script for your Teams greeting. Simply enter your details once in the box below, and the sample script will update automatically. Would you like it professionally recorded and delivered in Teams format? We can arrange that for you.

Example of an auto-attendant greeting for Microsoft Teams

Welcome to [Company Name]. Your call is important to us. Press 1 for sales. Press 2 for support. Press 3 for administration. For all other enquiries, please stay on the line and we will put you through to a member of staff.

Why this script works

1.A brief welcome: a well-crafted greeting that immediately comes across as professional.
2.Immediate action: clear options guide the caller to the right team.
3.Expectation management: if you don’t make a choice, you know an employee will answer.

More sample texts to choose from

Een selectie uit onze volledige scriptbibliotheek. Kopieer, personaliseer met je eigen gegevens en bestel de opname.

Offerte op maat

Vraag meteen je offerte op maat

Kies je begroetingen, talen en stem. Je krijgt meteen een mail met voorbeeldteksten en prijs.

Frequently asked questions about a phone voice for Microsoft Teams

What audio format does Microsoft Teams support for an auto-attendant?

Teams usually accepts WAV or MP3 files for an auto-attendant and call queue, provided they are within a size limit (often around 5 MB). A safe choice is a 16-bit PCM WAV in mono (always check the current requirements in your own Teams admin centre, as Microsoft may change these). We will provide your file within the limit and in an accepted format.

How do I upload the message in Teams?

In the Teams admin centre, go to your auto-attendant or call queue and upload the file to the greeting or on-hold message. We provide a short step-by-step guide so that even an administrator with no experience can set it up.

Do you deliver your files in the correct Teams format as standard?

Yes. You don’t need to convert or resize anything: we deliver files that are ready to upload, within the size limit and in an accepted format, at the correct volume and without any noise.

Can I have a multilingual auto-attendant recorded?

Absolutely. We record each language using the same voice and style, so that your greeting sounds consistent across all your languages and branches.

What if I want to change my greeting later?

Updates are always possible. Whether it’s a new menu option, changed opening hours or a temporary message, we’ll record it separately, using the same voices, and deliver it again in Teams format.

Kan ik ook wachtmuziek toevoegen?

Want hold music? Pick a royalty-free track from our library or skip it. Any surcharge shows in your total right away.

Ready to make your Teams auto-attendant sound professional?

You provide the text or use an example as a starting point; we’ll deliver a studio recording, ready to upload in the correct Teams format, along with a brief guide.