Telephone voices & menus · marketing and communication agency

A telephone menu for your agency that brings calm between pitch and deadline

Name: Telefonie-voice-overs voor marketing- en communicatiebureaus
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Professionally handle incoming calls while your team is in a brainstorm, client meeting, or shoot. Immediately send new enquiries to the right account manager.

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Google rating5.0/5369 reviewsStudio quality, ready for your PBX and VoIP system

Why a good phone menu gives a marketing agency time back

At a marketing or communications agency, phone calls rarely align with your schedule. Your team might be brainstorming, pitching a client, or overseeing a shoot. Meanwhile, the phone keeps ringing: a new enquiry, a journalist with a press query, or an existing client needing to share urgent news. A clearly recorded menu handles these moments. It ensures no one feels your agency is unreachable.

Maintain focus during pitches and shoots

While your team pitches, films, or brainstorms, a calm message answers the call. No one needs to rush to the phone.

Route new enquiries separately

A new customer requesting a quote should not be on the same line as an existing client. The menu sends each call straight to the correct account or team.

Quickly recognise press enquiries

A journalist with a press enquiry wants to speak to someone quickly. A dedicated menu option ensures their call doesn't get lost among other requests.

Stemacteur spreekt in aan de microfoon met koptelefoon in de Voices Studio.

How to set up your agency's telephony in three steps

We record your IVR menu, voicemail, and on-hold message with an energetic, professional voice. This is the perfect tone for a creative agency. You receive a clean studio recording that works straight away on your system, plus example texts you can customise. This way, your agency remains reachable without pulling your team out of their flow.

Start with the right energy
The first message welcomes the caller with a tone that suits your agency. It is followed by a short, clear selection.
Listen to voices
Categorise new, existing, and press enquiries
New enquiries, ongoing client cases, and press enquiries each get their own option. This ensures no one ends up on the wrong line.
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Add your closing and shoot messages
For closing times or a day on location, we record a separate message. If the schedule changes, we record it again separately, using the same voice.
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What you get

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Studio recording by a professional voice actor, with the right energy for your agency.
A separate message for days on location or during a pitch.
Delivered in .wav and .mp3, at the correct volume and without any noise.
Multilingual in Dutch, French, and English, wherever your customers need it.
You can always update opening hours or add a temporary message.

Example texts for your agency, ready to use

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Example selection menu for a marketing or communications agency

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Why this script works

1.Short welcome: the caller immediately knows they have reached the right agency.
2.Direct action: new enquiries, existing clients, and the press each get their own route.
3.Expectation management: a journalist with a deadline immediately knows which option helps fastest.

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Voicemail example for a pitch or a shoot.

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Why this script works

1.Brief welcome: it's immediately clear why the agency is not picking up.
2.Direct action: the caller knows exactly what information to provide.
3.Manage expectations: being called back the same day reassures callers.

Welkomstboodschap

Welkom bij [bedrijfsnaam] [plaats]. We verbinden u door met een van onze medewerkers.

WelkomstboodschapDuits

Welkom bij [bedrijfsnaam]. Vanwege Corona is het bij de leverancier van pakjes drukker dan normaal. Je bestelling kan in sommige gevallen later worden bezorgd dan je gewend bent. Onze excuses voor het ongemak. We verbinden u door met een van onze medewerkers.

Welkomstboodschap

Bienvenue à la [bedrijfsnaam] située à Leeuw-St-[naam] dans la périphérie Bruxelloise. Depuis 1913 déjà la [bedrijfsnaam] est spécialisée dans le brassage et le mélange de différentes bières.

TelefonieDuits

Nous pouvons nous prévaloir d'une histoire riche, mais nous envisageons l'avenir avec la même confiance.

Telefonie

Au vu de l'évolution rapide et de notre croissance constante nous sommes à la recherche de profils techniques avec une passion pour la bière et qui, d'une façon autonome, souhaitent construire le futur avec nous.

Telefonie

En tant que technicien, tu es le premier point de contact en cas de pannes ou de travaux d'entretien. Vu l'environnement fortement automatisé, les problèmes à résoudre peuvent être de nature mécanique aussi bien que électronique. De cet fait, tu t'engages activement à chercher les moyens pour les éviter dans le futur.

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Frequently asked questions about telephony for a marketing or communications agency

Can you keep new enquiries separate from existing customers?

Yes. New enquiries, ongoing client files, and any press queries each get their own option in the menu, so every call goes straight to the correct account.

Can a journalist with a press query easily reach the right person?

Certainly. A dedicated option for press queries ensures that call does not get lost among regular customer lines and quickly reaches the correct spokesperson.

Can the menu be multilingual?

Certainly. We work with voice actors for Dutch, French, and English, and we also record multilingual menus, which is handy for an agency with international clients.

Does the recording work with my central system?

We deliver .wav and .mp3 files and adjust the format, sample rate, and volume to suit your system. Tell us which central system or VoIP software you use, and you will receive a file that works straight away.

Wat als mijn planning of openingsuren wijzigen?

Updates are always possible. We re-record a customised message for a shoot day, new opening hours, or a temporary closure separately, using the same voice and style.

Do the voice actors pronounce our agency name correctly?

Yes. If your agency has a unique or English-language name, please provide the phonetic pronunciation when you order, and it will sound correct straight away.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.