Hebben we voor Brussel een meertalig menu nodig?

Ja, als u in meertalige of expat regio's werkt, is een Engelstalige en Franstalige noodoptie cruciaal voor een vlotte interventie.

Hoe garanderen we een autoritaire klank?

Wij instrueren de stemacteurs om langzaam, zwaar en met veel zelfvertrouwen te spreken, wat rust en controle afdwingt bij de beller.

Is wachtmuziek gepast in onze sector?

Voor de wachtlijn naar de meldkamer raden we de standaard beltoon of zeer neutrale tonen aan. Te vrolijke muziek wekt irritatie op in noodsituaties.

Kunnen we nummers van externe bewakingsdiensten laten inspreken?

Zeker. Indien u na sluitingstijd doorverwijst naar een externe, landelijke meldkamer, spreken wij dit nummer uiterst duidelijk en traag voor u in.

Spreken de acteurs de Engelse technische termen goed uit?

Ja, termen zoals "CCTV", "Access Control" of "Dispatching" worden met een vlotte, internationale flair geïntegreerd in het Nederlandse script.

Werkt het bestand op elk type VoIP centrale?

Absoluut. We leveren de bestanden aan in standaard zakelijke formaten (zoals 8kHz of 16kHz WAV of MP3) zodat ze zonder hapering werken in uw dispatch software.

Telephone Votes for Security

Authority and composure: crucial in every emergency call

Name: Telefonie voor de Beveiliging
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

When customers ring about a burglar alarm or fire alarm, panic is often just around the corner. A distant or unclear voice on the phone only adds to the stress. With an authoritative yet calm welcome message, you can direct callers straight to the alarm centre or dispatch centre, whilst quotations are neatly routed to the administration department.

Listen to the voices Request a bespoke quote

5,00/ 5

average rating from 369 reviews

Average score from {count} reviews: 2018
Multilingual: NL · FR · EN · DE · ES Multilingual

For 3CX, control rooms and cloud telephony

Trusted by brands and agencies

In the security sector, everything revolves around control, peace of mind and rapid response. Your company receives a mix of calls every day. Private individuals call to arrange the installation of a new CCTV system, but you also receive calls from officers on the scene or panicked customers about a burglar alarm going off. It is crucial that these alarm notifications never end up in the administration’s regular queue. A professional voice menu acts as a digital gatekeeper here, prioritising and organising your incoming communications.

A trustworthy telephone voice immediately inspires confidence. A firm, authoritative and calm tone reassures the caller that the safety of their family or business is in professional hands. Furthermore, 24/7 availability is often a legal or contractual requirement. Even outside office hours, your business must be seamlessly redirected to an external control centre or security guard on duty. With a high-quality recorded audio message, you can ensure a flawless, reassuring handover.

Why security firms secure their telephone systems

Prioriteit aan alarmen

Scheid levensbedreigende situaties of inbraken direct van routinevragen. De meldkamer krijgt altijd voorrang in het keuzemenu.

Kalmte in de paniek

Ensure clear and reliable communication for your security business.

Vlotte 24/7 doorschakeling

Voorzie uw klanten buiten de kantooruren van een naadloze verwijzing naar de meldkamer, zonder verwarring te scheppen.

How do you configure this securely?

Kies een autoritaire stem
Choose a voice that conveys confidence, composure and absolute professionalism.
Baken de meldkamer af
Use our security scripts to immediately switch the control room to option 1 and put sales on hold.
Integreer in de dispatch
Upload the audio to your control room software or VoIP switchboard for immediate activation.

High-quality design for control rooms

Crystal-clear recordings, which are crucial for avoiding mistakes or ambiguities.
Voice-over artists with experience in business and persuasive corporate communications.
Customised files for 3CX and major communications platforms.
Fast turnaround times for system expansions or new procedures.
Royalty-free and available for unlimited use on your telephone system.

Authoritarian and soothing voices

Choose a sound that highlights your company’s reliability and decisiveness.

EmmaBritish EnglishEmma has a warm, pleasant British voice. You may recognize her as the voice of the announcements on London buses.

SeanBritish EnglishSean sounds natural and speaks to your callers with a clear, friendly voice.

VeroniqueFrenchVeronique is a frequently chosen voice actress. She has a very warm, dynamic, or soft voice.

JohfrahFlemishJohfrah sounds incredibly warm. A voice filled with confidence and credibility.

SylviaGermanSylvia sounds warm and friendly. She can deliver a serious tone while remaining approachable.

AleksanderPolishAleksander sounds warm and professional. A voice of confidence and credibility.

Telephone scripts for the security sector

Copy these professional scripts to improve the security and efficiency of your business. Enter your details once in the box below, and all the sample scripts will update automatically.

Priority selection menu for the control room

Welcome to [Company Name] Security and Alarm Systems. To ensure we can assist you as effectively as possible, please listen carefully to the following menu. Are you calling about a triggered alarm, an urgent fault with your system, or would you like to be put through to the control room? If so, please press 1 immediately. Are you a new customer and would you like a quote for security services or CCTV? Please press 2. For invoicing or maintenance, press 3. For general enquiries, please stay on the line.

Why this script works

1.A concise, formal greeting befitting a security company.
2.To ensure that the control room gives immediate action the highest priority and the fastest response.
3.Managing expectations by tactfully putting commercial questions to one side.

Outside office hours via an external control centre

You are connected to [Company Name] Security. Our administrative services are currently closed and will reopen during our opening hours: [Opening hours]. However, for the safety of our customers, we are available 24 hours a day for emergencies. Has your alarm gone off or is there an unsafe situation? If so, press 1 and you will be connected directly to our security control centre via a secure line. For all non-urgent administrative enquiries, please record a message after the tone.

Why this script works

1.A reassuring message that makes it clear the company never really sleeps.
2.Immediate action and a safe route for customers in an emergency.
3.Clear communication regarding the fact that the administration is temporarily unavailable.

Echte voorbeelden uit onze studio

Een greep uit teksten die we eerder opnamen. Gebruik ze als startpunt en vul je eigen naam en gegevens in.

Gesloten / feestdagEngels

Welkom bij [bedrijfsnaam] [plaats], onze kantoren zijn momenteel gesloten. Voor technische support gelieve aan de lijn te blijven, u wordt zo dadelijk doorverbonden met onze wachtdienst.

Laat dit inspreken

Gesloten / feestdagEngels

Welkom bij [bedrijfsnaam], onze kantoren zijn momenteel gesloten. Voor technische ondersteuning wordt u zo dadelijk doorverbonden met onze wachtdienst. Kies één van onze [plaats];

Laat dit inspreken

KeuzemenuEngels

Druk 1 Voor [plaats] Druk 2 voor [plaats] Druk 3 voor [plaats]

Laat dit inspreken

WelkomstboodschapDuits

Welkom bij [bedrijfsnaam], onze kantoren zijn elke werkdag van 08 hr tot 17 hr open. Om u snel van dienst te zijn maak uw keuze via het menu.

Laat dit inspreken

KeuzemenuDuits

Enkel voor dringende noodgevallen na 17 hr en in het weekend, dit enkel bij loeiende sirene’s, toets 6

Laat dit inspreken

TelefonieEngels

U wil dit menu opnieuw beluisteren, toets #

Laat dit inspreken

More sample texts to choose from

Een selectie uit onze volledige scriptbibliotheek. Kopieer, personaliseer met je eigen gegevens en bestel de opname.

Tailored quote

Request your bespoke quote now

Choose your greetings, languages and voice. You’ll receive an email straight away with sample texts and a quote.

Frequently Asked Questions for security companies

Do we need a multilingual menu for Brussels?

Yes, if you work in multilingual or expat regions, having English- and French-speaking emergency support is crucial for a smooth response.

How do we ensure an authoritative tone?

We instruct the voice actors to speak slowly, in a deep voice and with great confidence, which instils a sense of calm and control in the caller.

Is hold music appropriate in our sector?

For the queue line to the control room, we recommend the standard ringtone or very neutral tones. Music that is too cheerful can be irritating in emergency situations.

Can we have numbers for external security services recorded?

Certainly. If you are put through to an external, national emergency call centre after closing time, we will record this number very clearly and slowly for you.

Do the actors pronounce the English technical terms correctly?

Yes, terms such as ‘CCTV’, ‘Access Control’ and ‘Dispatching’ are incorporated into the Dutch script with a smooth, international flair.

Does the file work with any type of VoIP switchboard?

Absolutely. We supply the files in standard business formats (such as 8kHz or 16kHz WAV or MP3) so that they work seamlessly with your dispatch software.

Guarantee professional dispatching 24/7

Book a firm, authoritative voice for your security company today and monitor incoming alarms.

Book the right voice straight away Quotation for a multilingual menu

Authority and composure: crucial in every emergency call