Example of a welcome message for a dental practice offering urgent appointments
Welcome to [Company Name], your dental practice. Do you have acute toothache or an urgent problem? If so, press 1. Would you like to make or reschedule an appointment? Press 2. For all other enquiries, press 3. Are you unable to attend? Please do let us know in advance so that we can offer your slot to someone else.
Why this script works
- 1.A brief welcome: patients immediately feel at ease at the practice.
- 2.Immediate action: urgency is the first priority, followed by appointments.
- 3.Expectation management: asking people to confirm their attendance reduces the number of no-shows.












