Building trust when a claim is made starts with a calm voice

average rating from 369 reviews

Average score from {count} reviews

2018

Multilingual

NL · FR · EN · DE · ES Multilingual

With a professional telephone voice, your office immediately conveys the authority and reliability that clients expect from an estate agent. You can seamlessly transfer callers outside office hours to the insurance companies’ central assistance centre, ensuring they are never left without help. A warm and clear voice allays initial concerns and demonstrates that you have everything under control. This allows your team to maintain a calm working environment, whilst the client knows their case is in professional hands.

Ensure you handle enquiries from customers outside office hours effectively. Direct them to the correct national emergency number for breakdown services or urgent leak detection.

No hidden licence fees for repeated use.

Outside office hours and urgent assistance

You have reached the [Company Name] insurance agency. Our offices are currently closed. We will be available again during our opening hours: [Opening hours]. Do you currently require urgent assistance due to a car breakdown or serious water damage to your home? If so, please have your policy number to hand and press 1 now. You will then be put through to the central assistance line free of charge. For all other enquiries, please record a message after the tone.