Welcome message and link to the online site
Welcome to the [Company Name] spa and wellness centre. To ensure peace and quiet for our guests, we are not always able to answer the phone straight away. Please stay on the line; we’ll be with you shortly. Did you know that you can easily book packages or purchase our luxurious gift vouchers yourself? To do so, please visit our website at three times W dot [Company Name] dot be. For any other enquiries, please bear with us for a moment; we’ll be with you shortly.
Why this script works
- 1.A luxurious, serene welcome that immediately conveys and reinforces the emphasis on tranquillity.
- 2.Immediate action is required by proactively promoting the online sale of gift vouchers.
- 3.Gentle expectation management, emphasising the need for patience whilst waiting in the queue.












