Drop-down menu for the major construction company
Welcome to [Company Name], a general construction firm. To assist you as quickly as possible, we use a menu system. Are you a supplier or subcontractor for a current project, or do you have any questions about a delivery? Please press 1 for our Estimating and Procurement Department. Do you have a question about a new or existing quotation? Please press 2 for our sales team. For accounts or human resources, press 3. For general enquiries, please stay on the line.
Why this script works
- 1.A robust, business-like welcome message that provides clarity.
- 2.To treat direct action by suppliers (who are often in a hurry) as the first option.
- 3.Demand forecasting in which the sales department is kept separate from internal logistics.












