Voldoet dit aan de protocollen van een hoofdkantoor?

Voor zelfstandige bankagenten zijn onze diensten ideaal om het kantoor professioneel in te richten, uiteraard sturen we de teksten zo bij dat ze passen in de policy van de groep.

Hoe werken we met het voorlezen van nummers zoals Card Stop?

Cruciale nummers zoals Card Stop worden door de acteur zeer traag, gegroepeerd en met pauzes uitgesproken zodat klanten in paniek deze zonder fouten kunnen noteren.

Kunnen de medewerkers met naam worden voorgesteld in het menu?

In grotere lokale agentschappen kan u zeker keuzes specificeren, zoals "Voor beleggingsadviseur Sofie, druk 2". Dit verhoogt de persoonlijke dienstverlening aanzienlijk.

Zijn er meertalige opties voor kantoren in de stad?

Ja, als lokaal kantoor nabij de taalgrens of met internationale zakelijke klanten kunnen wij een naadloos Engels of Frans menu aanleveren via native stemacteurs.

Kan ik de stem ook gebruiken om veiligheidswaarschuwingen te geven?

Zeker. U kan aan het begin een bandje toevoegen: "Belangrijk: De bank zal u nooit telefonisch om uw pincode vragen", wat helpt in de strijd tegen phishing.

Bieden jullie ook wachtmuziek met een professionele uitstraling?

Wij leveren de pure spraak af. Uw netwerkbeheerder mixt dit vervolgens met neutrale en kalme hold-muziek in de centrale van het kantoor.

Telephone polling for the Bank

Trust, security and absolute discretion

Name: Telefonie voor de Bank
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Customers who ring their bank branch are looking for reassurance. Whether it’s about financing a home or panic over a blocked bank card, ensure you have a calm, highly professional menu of options that prioritises fraud and loss, whilst discreetly and swiftly directing other customers to the right financial expert.

Listen to the voices Request a bespoke quote

5,00/ 5

average rating from 369 reviews

Average score from {count} reviews: 2018
Multilingual: NL · FR · EN · DE · ES Multilingual

For secure cloud PBX and branch networks

Trusted by brands and agencies

In the financial sector, the first point of contact is crucial to the level of trust a client feels. A local bank branch receives a wide range of telephone enquiries. On the one hand, there is the young family looking to arrange an appointment for a mortgage; on the other, the investor wishing to discuss their portfolio. If a member of staff has to manually answer and transfer every call, this disrupts the confidentiality of ongoing advisory meetings and leads to waiting times. A logically structured menu acts as the perfect virtual office manager, directing everyone flawlessly to the right desk.

Even more important is how you handle emergencies. In the event of a lost or stolen credit card, or if online fraud is suspected, a customer should never have to wait or get lost in your branch. Your welcome message must provide immediate clarity and offer a seamless transfer to Card Stop or the head office’s emergency helpline. By using an authoritative, reassuring and professional voice-over artist, you instil a sense of calm and convey the stability expected of a financial institution.

Why a bank branch needs a smooth workflow

Prioriteit aan Card Stop

Garandeer de veiligheid van vermogens door bellers in paniek met de eerste optie direct door te schakelen naar de noodlijn van Card Stop.

Privacy in kantoor

Voorkom dat het loket constant wordt opgebeld door vragen voor adviseurs, wat de vertrouwelijkheid van fysieke gesprekken waarborgt.

Afspraken online inplannen

Moderniseer de kantoorwerking door in het keuzemenu de nadruk te leggen op het online inboeken van adviesgesprekken voor leningen en beleggen.

How do you set this up for your branch?

Selecteer financiële autoriteit
Choose a composed, professional voice-over artist whose intonation embodies discretion, reliability and expertise.
Stel het menu op
Use our specific templates to clearly and logically separate Borrowing, Investing, Insurance and Emergencies.
Aanleveren aan IT
The audio file complies with the security standards and requirements of major PBX systems and can be uploaded directly by your network administrator.

Discretion with the highest sound quality

Studio recordings with a formal, extremely clear pronunciation.
Supplied in file formats suitable for closed, corporate telephone networks.
Secure delivery of the audio without any cloud-related risks for the bank.
Option to add native multilingual features for expat and B2B services.
Transparent pricing with no hidden ongoing maintenance costs.

Formal and restrained voices

A professional tone is the foundation of trust and confidence.

DarrenBritish EnglishI have a neutral London/British sound, that is genuine, natural and not forced. I would say that it doesn't need a great deal of producing, or processing. Less is more!

CatherineBritish EnglishCatherine is a renowned American voice actress.

JohfrahFlemishJohfrah sounds incredibly warm. A voice filled with confidence and credibility.

BirgitGermanBirgit is a full-time professional voice talent specializing in voicemails, videos, and audiobooks.

DelphineFrenchDelphine sounds soothing, dynamic, and confident.

AntoninoItalianAntonino is a professional Italian voice actor with extensive experience in audiobooks.

Telephone scripts for the bank branch

Use these step-by-step examples to organise the routing in your office efficiently. Enter your details once in the box below, and all the example scripts will update automatically.

Drop-down menu with ‘Urgent Card Stop’ option

Welcome to [Company Name], your financial services firm. To help you with your enquiry, we use a menu system. Have you lost your bank card, has it been stolen, or do you suspect fraud? If so, please press 1 immediately so that we can put you through to the security department and Card Stop. Would you like to speak to an adviser about a mortgage, insurance or your investments? Press 2. Did you know that you can also book an appointment for this 24 hours a day via your mobile banking app? For day-to-day banking matters and the counter, press 3.

Why this script works

1.A very formal and reassuring introduction, befitting a financial institution.
2.Immediate action is required, as theft, loss or fraud must be dealt with immediately and as a matter of priority.
3.Expectation management, in which the mobile app is promoted as the quickest way to book an adviser.

Out-of-hours voicemail with an emergency number

You have reached the office of [Company Name]. Our offices and telephone lines are currently closed. We will be available again during our opening hours: [Opening hours]. In the afternoons, we operate by appointment only. To block your cards, you can call Card Stop 24 hours a day on zero, seven, eight, one hundred and seventy, one hundred and seventy. For any other enquiries, please feel free to use the secure chat feature via your banking app or leave a message after the tone.

Why this script works

1.A straightforward message that not only clarifies the opening hours, but also explains how the ‘by appointment’ system works.
2.Take immediate action by clearly and slowly dictating the crucial Card Stop telephone number.
3.Expectation management, in which the chat function within the banking app is strongly recommended as the most secure channel.

Echte voorbeelden uit onze studio

Een greep uit teksten die we eerder opnamen. Gebruik ze als startpunt en vul je eigen naam en gegevens in.

Gesloten / feestdagDuits

We zijn er even tussenuit. Vanaf maandag 5 januari zijn we terug bereikbaar. We danken u alvast voor uw oproep en wensen u een fijn eindejaar.

Laat dit inspreken

Gesloten / feestdagDuits

Welkom bij [bedrijfsnaam]. We zijn er even tussenuit. Vanaf dinsdag 3 augustus zijn we terug bereikbaar. U kan ons steeds een mailtje sturen op [e-mailadres]. Alvast bedankt voor uw oproep.

Laat dit inspreken

WelkomstboodschapEngels

Welkom bij [bedrijfsnaam]. We zijn er even tussenuit.

Laat dit inspreken

TelefonieEngels

Vanaf donderdag 2 januari zijn we terug bereikbaar.

Laat dit inspreken

Gesloten / feestdagEngels

Alvast onze beste wensen en tot binnenkort.

Laat dit inspreken

TelefonieEngels

Vanaf donderdag 2 februari zijn we terug bereikbaar.

Laat dit inspreken

More sample texts to choose from

Een selectie uit onze volledige scriptbibliotheek. Kopieer, personaliseer met je eigen gegevens en bestel de opname.

Tailored quote

Request your bespoke quote now

Choose your greetings, languages and voice. You’ll receive an email straight away with sample texts and a quote.

Frequently asked questions in the world of finance

Does this comply with head office protocols?

For independent bank agents, our services are ideal for setting up a professional office; naturally, we will adapt the text to ensure it complies with the group’s policy.

How do we go about reading out songs such as ‘Card Stop’?

The actor pronounces key numbers, such as ‘Card Stop’, very slowly, in groups and with pauses, so that panicked customers can write them down without making any mistakes.

Can staff members be introduced by name in the menu?

In larger local agencies, you can certainly specify options, such as “For investment adviser Sofie, press 2”. This significantly enhances the personalised service.

Are there multilingual options for offices in the city?

Yes, as a local agency situated near the language border or serving international business clients, we can provide a seamless English or French menu recorded by native voice actors.

Can I also use the voice function to issue safety warnings?

Certainly. You can add a message at the start: “Important: The bank will never ask you for your PIN over the phone”, which helps in the fight against phishing.

Do you also offer on-hold music with a professional feel?

We provide the raw audio. Your network administrator then mixes this with neutral, soothing hold music at the office switchboard.

Ensure confidentiality for every incoming call

Book a polished, formal voice today and give your bank branch or financial consultancy a professional welcome.

Book the right voice straight away Quotation for a multilingual menu

Trust, security and absolute discretion