International reach
Answer calls from non-native speakers directly in their own language to ensure the best possible customer service.
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Studio quality, ready for your VoIP system, 3CX, Teams or traditional telephone system
Trusted by brands and agencies
A language selection menu is a spoken greeting that allows callers to select their preferred language straight away, such as Dutch, French or English. This ensures an inclusive customer experience, prevents language barriers and routes the caller directly to an agent who speaks the chosen language.
In a multilingual environment, correct pronunciation is crucial. A faltering, computer-generated voice in French or English does not inspire confidence. Native speakers ensure a flawless welcome.
A native speaker ensures correct intonation and pronunciation.
You show respect for the caller by greeting them in perfect local slang.
Your company immediately comes across as a fully-fledged international player.
Select the language combination (e.g. NL/FR/EN).
For each language, select a native voice actor, or a multilingual voice actor.
Add the files as the first routing step in your control centre.
Native speakers per language
Option for bilingual voice actors
Consistent audio quality across all languages
Optimised for IVR
Translation check (optional)
Fluent in Dutch, French, English and German.
Below are two sample scripts. Please adapt the languages to suit what you offer. Would you like to have them professionally recorded? We can arrange that for you.
Welcome to [Company Name]. For Dutch, press 1. For French, press 2. For English, press 3.
Why this script works
Welcome to [Company Name]. For Dutch, press 1. For French, press 2. For English, press 3. For German, press 4.
Why this script works
Een selectie uit onze volledige scriptbibliotheek. Kopieer, personaliseer met je eigen gegevens en bestel de opname.
Tailored quote
Choose your greetings, languages and voice. You’ll receive an email straight away with sample texts and a quote.
Always list the language of the region where you are most active, or from which the highest volume of calls comes, first.
Both are possible. A single bilingual voice (e.g. fluent in Dutch and French) sounds very consistent, but separate native speakers for each language often sound the most authentic.
Keep it simple and use the language you’re offering. E.g.: ‘For Dutch, press 1. Pour le français, tapez 2. For English, press 3.’
Yes, in Teams you can set up an Auto Attendant with a language selection as the first level, after which the caller is routed to a specific call queue for that language.
We work with scripts provided by clients, but our native voice-over artists often correct any grammatical errors during the recording. We recommend having the script professionally translated beforehand.
Have your language selection menu recorded by native-speaking professionals.
